The most adaptable virtual reception services in USA
Our virtual receptionists are trusted by companies of all sizes to give clients a friendly and engaging calling experience. Give us the call answering so you can focus more on expanding your company without worrying about lost possibilities.
The following is included in all of our call answering plans:
Receptionists from USA
Professionals in USA take calls, and overflow assistance is available to guarantee a prompt response.
Round-the-clock live call answering
If you enable after-hours live responding, we can take your calls at any time of day because we are open 24/7.
No contract lock-in
The ability to scale up (or down) as needs change is made possible by month-to-month subscriptions and no cancellation penalties.
Instant messages or emails
After every call, get a notice via email or SMS with the caller's information and the reason for the call.
Portal and mobile app
You have complete control over how your service is managed at any time and from any location with our free mobile app or web access.
Numbers 1300/1800
You may either upgrade to a 1300 or 1800 number or forward your current company number to the free local number offered.
Get a $30 registration bonus with this EOFY deal.
With code EOFY2025, you may receive a $30 credit, avoid missed chances, and receive a tax deduction if our staff of receptionists takes over your calls by June 30.
* Offer terms are subject to change.
Get a $30 registration bonus with this EOFY deal.
With code EOFY2025, you may receive a $30 credit, avoid missed chances, and receive a tax deduction if our staff of receptionists takes over your calls by June 30.
* Offer terms are subject to change.
Get a $30 registration bonus with this EOFY deal.
With code EOFY2025, you may receive a $30 credit, avoid missed chances, and receive a tax deduction if our staff of receptionists takes over your calls by June 30.
*Offer terms are subject to change.
Any size firm in any industry can use our call answering services.
Any size firm in any industry can use our call answering services.
We have a solution to meet your needs, whether you want a basic message service or a virtual receptionist/assistant to accept orders, enter leads into your CRM, or schedule appointments while offering a smooth caller experience. In addition to the aforementioned common features, each service's inclusions are given below for comparison.
We have a solution to meet your needs, whether you want a basic message service or a virtual receptionist/assistant to accept orders, enter leads into your CRM, or schedule appointments while offering a smooth caller experience. In addition to the aforementioned common features, each service's inclusions are given below for comparison.
| MessageExpress | MyReceptionist | MyAssistant | MyDiary | |
|---|---|---|---|---|
| Compare our live call answering services |
Call answering and message taking for one individual or team. |
Messages, support and call transfers for multiple staff or departments. |
Tailored scripting and virtual assistance for unlimited staff or departments. |
Appointment booking and diary management using your preferred software. |
| Caller greeting | Personalised | Fully customised | Fully customised | Fully customised |
| List staff or departments | One person or team | Unlimited contacts | Unlimited contacts | Unlimited contacts |
| Collect information from callers | 3 details | 5 details | Up to 11 details | Up to 11 details |
| Warm call transfers |  |
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| Advise business hours/location | |
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| Answer common questions | |
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| Scripted questions & responses | |
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| Quote fees & take payments | |
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| CRM input or submit online forms | |
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| Appointment scheduling | |
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| Diary management | |
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| Get in Touch | Get in Touch | Get in Touch | Get in Touch |
* GST included. Add-ons may incur additional fees. Check out the terms and conditions..
MessageExpress
Call answering and message taking for one individual or team.
from $25 per month*
- Receptionists from USA
- No lock-in contract
- Personalised greeting
- Instant email or SMS messages
- One person or team listed as message recipient
- Mobile app & portal
- 24/7 service upgrade option
- 1300/1800 number upgrade option
MyReceptionist
Messages, support and call transfers for multiple staff or departments.
from $33 per month*
All MessageExpress features plus- Receptionists from USA
- No lock-in contract
- Instant email or SMS messages
- Mobile app & portal
- 24/7 service upgrade option
- 1300/1800 number upgrade option
- Fully customised greeting
- Warm call transfers
- Multiple staff or departments listed as message or transfer contacts
- Collect 5 pieces of info
- Advise business hours/location
MyAssistant
Tailored scripting and virtual assistance for unlimited staff or departments.
from $49 per month*
All MyReceptionist features plus- Receptionists from USA
- No lock-in contract
- Instant email or SMS messages
- Mobile app & portal
- 24/7 service upgrade option
- 1300/1800 number upgrade option
- Fully customised greeting
- Warm call transfers
- Multiple staff or departments listed as message or transfer contacts
- Advise business hours/location
- Collect 11 pieces of info
- Custom scripting or FAQs
- CRM input or online form submissions
- Quote fees & take payments
MyDiary
Appointment booking and diary management using your preferred software.
from $49 per month*
All MyAssistant features plus- Receptionists from USA
- No lock-in contract
- Instant email or SMS messages
- Mobile app & portal
- 24/7 service upgrade option
- 1300/1800 number upgrade option
- Fully customised greeting
- Warm call transfers
- Multiple staff or departments listed as message or transfer contacts
- Advise business hours/location
- Collect 11 pieces of info
- Custom scripting or FAQs
- CRM input or online forms
- Quote fees & take payments
- Appointment scheduling
- Diary management
* GST included. Add-ons may incur additional fees. Check out the terms and conditions..
A live call answering service: what is it?
Are you unfamiliar with the idea? Learn what a call answering service is, how it operates, and why it's beneficial for businesses - arrange a free consultation to find out how an answering service might help your company.
A live call answering service: what is it?
Are you unfamiliar with the idea? Learn what a call answering service is, how it operates, and why it's beneficial for businesses - arrange a free consultation to find out how an answering service might help your company.
A live call answering service: what is it?
Are you unfamiliar with the idea? Learn what a call answering service is, how it operates, and why it's beneficial for businesses - arrange a free consultation to find out how an answering service might help your company.
FAQs
We answer in fewer than four rings.
We take great satisfaction in answering calls in less than 10 seconds on average, which helps you keep irate callers from switching to your rivals.
We respond in fewer than four rings.
We take great satisfaction in answering calls in less than 10 seconds on average, which helps you keep irate callers from switching to your rivals.
We respond in fewer than four rings.
We take great satisfaction in answering calls in less than 10 seconds on average, which helps you keep irate callers from switching to your rivals.
Google reviews left by our clients
More than 25,000 businesses trust us.
Learn more
Do you have inquiries? Kindly provide your information, and we will contact you.
Would you want a free trial of our phone answering services?
Test out the top virtual receptionist solution! For seven days, we are available to answer your phone for free.
Want to try our call answering services for free?
Test out the top virtual receptionist solution! For seven days, we are available to answer your phone for free.
What is included in the free trial?
Our MyReceptionist service, which is the foundation of our free trial, allows virtual receptionists to answer calls and take messages according to your availability preferences.