Call answering and virtual reception services for any type of company

Have faith that every call is taken, every lead is developed, and every customer is taken care of. Additionally, get a $30 signup bonus* with any new live call answering service subscription for a short period in honor of EOFY 2025.


Google

By putting you in touch with clients, we help your business succeed. Anywhere, at any time, and in any way

Receptionists from USA

Professionals in USA take calls, and overflow assistance is available to guarantee a prompt response.

Round-the-clock live call answering

If you enable after-hours live responding, we can take your calls at any time of day because we are open 24/7.

Personalized greetings

A smooth caller experience is guaranteed with personalized phone greetings and prewritten answers to client inquiries.

Making appointments

Using the tool of your choosing, we can manage your appointments, cancellations, and general diary.

No contract lock-in

The ability to scale up (or down) as needs change is made possible by month-to-month subscriptions and no cancellation penalties.

Free trial for seven days

Set up and activate your call answering service right away so that we may begin answering your customers' calls.

Call-answering services for companies of all sizes

Call-answering services for companies of all sizes

Our clientele includes government agencies, big organizations, and small and medium-sized businesses. We provide a range of products to meet diverse demands, and we can create custom solutions for customers with high volume or complexity.

With code EOFY2025, you may receive a $30 credit, avoid missed chances, and receive a tax deduction if our staff of receptionists takes over your calls by June 30.

*Offer terms are subject to change.

With code EOFY2025, you may receive a $30 credit, avoid missed chances, and receive a tax deduction if our staff of receptionists takes over your calls by June 30.

* Offer terms are subject to change.

Get a $30 registration bonus with this EOFY deal.

With code EOFY2025, you may receive a $30 credit, avoid missed chances, and receive a tax deduction if our staff of receptionists takes over your calls by June 30.

* Offer terms are subject to change.

We provide many business options.

Answering calls in real time

With our live call answering services, which feature personalized greetings, message taking, phone transfers, and appointment scheduling, you'll never miss a customer call.

A virtual address

To increase your presence regionally without incurring costly overhead or having to move, choose a virtual business address.

Telephone numbers

Create virtual incoming numbers for various places or a 1300 number or free call 1800 number if you need a nationwide presence.

Automated messaging

For convenience and to make sure no crucial messages are ever missed, have voicemails sent to you both instantaneously via email.

Management of escalation

We offer programmed escalation services to handle, prioritize, and triage requests in order to ensure that the right person is on call for the delivery of vital messages.

Business solutions

Our services may be tailored to meet sophisticated, high-volume corporate reception requirements, and we can even develop unique solutions.


We operate in a variety of sectors and business models.

We have specialized solutions for several industries, and our employees are well-versed in several fields. For smooth customer administration and individualized service, we also use a variety of scheduling and software programs.

Small Business

Allied Healthcare

Medical & Dental

Financial Sector

Real Estate & Property Management

Legal

Construction & Trades

Tourism, Travel & Hospitality

Information Technology

Google reviews left by our clients

The staff at Oristus offers an excellent answering service for our company, which has reduced the workload for our administrative personnel in all of our offices.
Google Review
Cameron Scholten 2 months ago
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I've been using Oristus for a number of different enterprises for more than ten years, and I've always found their service to be dependable, helpful, and very affordable!
Google Review
Daren Cardow 3 months ago
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I'm really pleased with Oristus; their service has helped my company handle calls. I would strongly advise all firms to use them.
Google Review
Emergency Medics 4 months ago
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An excellent online reception service. We never missed a call, and any inquiries made after hours were addressed expertly.
Google Review
James Hatzimoisis 8 months ago
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Excellent option for companies seeking a polished appearance. I've worked with Oristus on two projects, and I'll definitely use them again.
Google Review
Fadi Hajjar 9 months ago
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Oristus has been a great partner for our company for the past seven years. Their receptionists have been kind and excellent representatives of our company.
Google Review
Carl L 11 months ago
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Excellent service and always extremely helpful. The phone never rings or waits in line. is always responded to by employees.
Google Review
Jen Sheridan 1 year ago
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I have no words to express how wonderful working with Oristus has been. I can now truly take a vacation without having to worry about taking phone calls. Two huge thumbs up!
Google Review
Christian Sculthorp 1 year ago
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How it works

FAQs

You may lose out on important conversations or leads since many callers end their calls when they reach voicemail. Making sure a live person answers your calls instead of a voicemail or a robot boosts client happiness, fosters loyalty, and enhances your ability to establish a connection and get caller information. By instructing your receptionist to transfer or take messages for only the call types you want to receive, live call answering also enables you to screen calls. After responding, you may prioritize who you will call back first and view each message as it is taken.

Indeed! Oristus is an American business that is privately held. About 90% of our whole American staff, including our virtual receptionists.

We have the widest selection of local numbers of any USA supplier of virtual reception services thanks to our 66 telephone exchanges.

Indeed, our staff of receptionists is able to take calls that you may otherwise overlook. You could be too busy at the moment to answer, or you might be on another call. After receiving a thorough message, our receptionists will promptly deliver it to you via SMS or email. Many customers who sign up for our service are shocked to find out how many calls they had been missing before Oristus took over.

Call transfers to Oristus are simple. Just follow these steps to have our staff of virtual receptionists take your calls:

  1. Choose whether you want calls to be sent to Oristus right away, which is the ideal option for the majority of organizations, or after a wait.
  2. Find out what call forwarding codes your telecom operator uses. These codes are posted on the websites of the majority of providers.
  3. Utilize the codes to allow calls to be routed to the specific phone number we have assigned to you.

Indeed. This is known as "call overflow." Many businesses only demand that their phone calls be answered when they are unable to answer them themselves. For instance, you could have several calls coming in at once if you leave the office for an hour or if your in-house receptionist takes a break, goes to lunch, or is occupied with another call. When the phone rings for more than a predetermined amount of time (for example, five rings) or when your line is busy or engaged, you can configure your business phone number to divert (to the special local phone number we assign your firm during the Free Trial setup procedure). Our receptionists will then answer the phone in these situations as though we were at your office. You can unwind knowing that you'll never miss another crucial call since you're always in charge!

Indeed. Our receptionists are on duty around-the-clock, and any Oristus membership allows you to choose to get live phone answering after hours. On weekdays, our receptionists will take your calls from 8:00 am to 6:00 pm if after-hours call answering is not enabled. Please inform us when you sign up or get in touch with us if you require after-hours phone responding.

Yes, provided that you are enrolled in a MyDiary or MyAssistant plan. Our staff in USA handles the bulk of calls for MessageExpress and MyReceptionist plans. During unexpected spikes in call volumes, overflow help is accessible from our worldwide locations, such as those in NZ, the UK, and the US. This lowers the possibility of call abandonment by allowing us to guarantee that your calls are always handled as quickly as possible. We are aware that our clients place a high value on Average Speed of Answer (ASA), and one of our primary differentiators is our average response time of less than 10 seconds.

More than 25,000 companies, ranging from single proprietorships to large enterprises, trust us.


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Would you want a free trial of our phone answering services?

Test out the top virtual receptionist solution in USA! For seven days, we are available to answer your phone for free.

Would you want a free trial of our phone answering services?

Test out the top virtual receptionist solution in USA! For seven days, we are available to answer your phone for free.

What is included in the free trial?

Our MyReceptionist service, which is the foundation of our free trial, allows virtual receptionists to answer calls and take messages according to your availability preferences.